Rental Policy

Last updated: November 4, 2026

Booking and rental periods

Journey Event Rentals, LLC provides event furniture, loveseats, chairs, tables, linens, backdrops, event accents and photo booth services. There is no minimum order. A quote request is not a finalized booking. Your confirmed order records the items, service times, rental period, delivery or pickup arrangements and agreed charges.

Event furniture prices are for a one day rental unless a different period is agreed. Rental charges apply to the agreed time out, whether or not you use the items. Ask about an extended rental before booking; do not assume all products are charged per night.

Photo booth services

• Professional DSLR booth: $175 for the first 2 hours and $65 for every additional hour. An attendant is included. Five hours is $370.
• 360 booth: $225 for the first 2 hours and $65 for every additional hour. An attendant is included. Five hours is $420 and six hours is $485.
• Digital iPad booth: $185 per day for all day self service. No attendant and no physical prints.
• Unlimited printing: A separate $75 option for an eligible attended photo booth rental. It is not a standalone rental and is not available with the self service iPad booth. Physical props are included with the 360 booth and are an optional $15 addition for the DSLR booth. Physical backdrops are separate options unless your confirmed order says otherwise.

Delivery is additional. Confirm the duration and selected options in your order. Please allow a 5 foot by 5 foot area for each booth. Tell us whether setup is indoors or outdoors. An outlet is helpful; we bring extension cords and our own power bank. Internet is required for the iPad booth’s digital sharing.

Delivery and pickup

Delivery and pickup are available around the clock by appointment. Your delivery and collection times must be arranged and confirmed with your order. These appointments may take place outside our published customer service hours.

We serve Palm Beach County and Broward County. Other locations are available for an additional delivery fee. Our business is based in Boynton Beach, with pickup in Lake Worth by arrangement. Pickup details are provided when booked. See Delivery & Service Areas.

Provide accurate event and access details, including gates, stairs, elevators and loading arrangements. Be available at the agreed time or arrange an authorized contact. Additional trips can result in additional charges; confirm any revised arrangements with us. Delivery and collection times are the times agreed for your order.

Payment and security deposit

Payment is required on or before delivery unless otherwise agreed in writing. Review your rental subtotal, options, delivery, applicable taxes and security deposit before finalizing. A refundable security deposit is separate from the rental charge and is not a discount or payment toward the rental fee.

For an undamaged, complete and on time return, we initiate the eligible deposit refund one day after the event. Bank processing can take longer. An agreed extended rental must be returned and inspected before its deposit can be released. Cancellation may affect deposit eligibility under the Cancellation & Refund Policy.

Inspection, use and care

Inspect items on receipt and promptly report existing damage, missing items or operating problems. Use items only for their intended purpose at the agreed location. Follow our instructions, supervise children around rental equipment and do not loan or sublease items without written permission. Do not move or operate attended booth equipment without the attendant’s direction.

Protect items from rain, sprinklers, theft and misuse. An agreed outdoor event does not mean furniture or electrical equipment may be left exposed to weather. Tell us about an outdoor setup so suitable arrangements can be discussed. Return items clean, dry and with supplied accessories and packaging, allowing for ordinary wear from responsible use.

Damage, missing items and late returns

You are responsible for the care and return of rented items during the rental period. Damage beyond ordinary wear, loss, missing accessories, cleaning needs and late return may result in charges under your confirmed agreement. Any deposit deductions or additional charges must be consistent with the agreed terms and applicable law. Contact us if you dispute a charge. This policy does not itself authorize an undisclosed card charge.

Request approval before extending a rental. Extensions depend on availability and written confirmation. Our ownership of rental items does not authorize forced entry, a breach of the peace or recovery contrary to law. Any recovery of items must follow lawful procedures.

Equipment or service problems

Stop using any item that appears unsafe and notify us immediately by calling or texting 561-710-1826. We will discuss an appropriate response, such as repair, an agreed replacement or a refund for the affected service. If we cannot provide a booked item or service, payments for that affected item or service, including its deposit, are refunded as described in our Cancellation & Refund Policy. Nothing here excludes rights or remedies that cannot lawfully be excluded.

Cancellations and changes

The Cancellation & Refund Policy explains the seven day cancellation schedule, same day cancellations, no shows and refund timing. Contact us about date changes or weather concerns as soon as possible. Changes require written agreement. New website wording does not automatically alter an existing confirmed rental agreement.

Event professionals

Event professionals receive 10% off all orders. Let us know you work in the event industry when requesting your quote. See our event professional program.

Media permission

Media permission in your signed contract: The rental contract you sign to confirm your order includes a media permission provision. Please review that provision before signing. Any permission granted is limited to its stated scope and the authority of the person giving it. Contact us before signing if you have questions or would like to discuss media use. These online policies do not expand the permission in your signed contract.

Related policies and contact

Read our Terms & Conditions, Privacy Policy and Cookie Policy. These policies do not waive protections that applicable Florida or federal law does not allow to be waived.

Journey Event Rentals, LLC
4781 N Congress Ave #1314
Boynton Beach, FL 33426
Email: Contact@JourneyEventRentals.com
Call or text: 561-710-1826