Privacy Policy

Last Updated: August 20, 2025

This Privacy Notice for Journey Event Rentals, LLC (“Company,” “we,” “us,” or “our”) describes how and why we collect, store, use, and share (“process”) your information when you use our services (“Services”), including when you:

• Visit our website at JourneyEventRentals.com or any site that links to this Privacy Notice
• Contact us by phone, text, email, or social media
• Engage with us through bookings, quotes, marketing, or events

If you have any questions or concerns after reviewing this policy, please contact us at Contact@JourneyEventRentals.com.

Summary of Key Points

• Personal Information: We collect information you provide, such as your name, email, phone number, billing details, and preferences.
• Sensitive Information: We do not collect sensitive personal information (such as health or biometric data).
• Third Parties: We do not sell or share your personal information with unrelated third parties for their marketing.
• Use of Information: We use your data to provide and improve services, process payments, prevent fraud, and communicate with you.
• Security: We use reasonable safeguards to protect your information, but no system is 100% secure.
• Your Rights: You may review, update, or delete your personal information at any time by contacting us.

1. Information We Collect

We collect personal information you voluntarily provide when requesting a quote, booking a rental, subscribing to emails, or contacting us. This may include:

• Name, phone number, and email
• Delivery address and access details
• Payment details (processed securely by our payment processor)
• Preferences such as event type, setup needs, and rental selections

We do not knowingly collect information from anyone under 18.

2. How We Use Your Information

We use your information to:

• Provide and deliver rental services
• Process payments and deposits
• Respond to inquiries and customer support
• Send booking confirmations and updates
• Improve our website and customer experience
• Send marketing offers (if you’ve opted in)
• Protect against fraud and unauthorized transactions

3. Sharing Your Information

We may share your information only with:

• Service providers (such as payment processors, delivery partners, and website hosting platforms) to perform services on our behalf
• Legal authorities if required by law
• Business transfers in the event of a sale or restructuring

We do not sell your personal information.

4. Cookies & Tracking

Our website may use cookies or tracking pixels to improve user experience, analyze traffic, and deliver relevant ads. You can disable cookies in your browser, but some site features may not function properly.

5. Data Retention

We keep your information only as long as needed to provide services, comply with legal obligations, or resolve disputes. Payment data is securely handled by our payment processor and not stored on our servers.

6. Security

We use technical and organizational measures such as SSL encryption, restricted access, and secure payment systems. However, we cannot guarantee absolute security of your information.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications

You can exercise these rights by emailing us at Contact@JourneyEventRentals.com.

8. Do-Not-Track Signals

Our website does not currently respond to Do-Not-Track (DNT) browser signals.

9. California Residents (CCPA Notice)

If you are a California resident, you have the right to request information about data we collect, request deletion, and opt out of sharing. To exercise these rights, please contact us using the details below.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for compliance reasons. Updates will be posted on this page with the revised date.

11. Contact Us

For questions about this Privacy Policy, contact us at:

Journey Event Rentals, LLC

4781 N Congress Ave #1314

Boynton Beach, FL 33426

United States

Phone: 561-710-1826

Email: Contact@JourneyEventRentals.com

Social: @JourneyEventRentals